Everything Nuvio does, on one page

Six channels, one console — WhatsApp, SMS, MMS, RCS, voice and email, with a bot on top and every conversation in one inbox.

Nuvio Chat is a multi-tenant, multi-channel messaging and conversational-bot platform. One deployment serves many independent brands, and each reaches its contacts across six channels from a single console and one unified inbox — WhatsApp, SMS, MMS, RCS, voice and email — with a rule-driven bot on top and a light CRM layer underneath: a cross-channel enquiries funnel, campaigns, consent and opt-out, a notification service the other Nuvio apps raise events into, and a governed MCP API for machine callers. The bot is a deterministic state machine driven by per-brand flow JSON, with Claude answering only the open-ended turns, so routine journeys stay predictable and auditable. Because one deployment holds many brands' data in shared tables, tenant isolation is enforced at the database boundary rather than in application code — and it is default-deny.

16 modules · 140 features in the full breakdown

Why teams pick it

• Six channels, genuinely one inbox — WhatsApp, SMS, MMS, RCS, voice and email all land in the same self-hosted inbox, so a conversation that starts on WhatsApp and carries on by email is still one thread
• Tenant isolation is default-deny at the database boundary: a request-local tenancy context plus a global brand scope rewrite every tenant-owned query, and with the strict flag armed in production a query with no context set returns nothing rather than everything — with a second isolation layer inside the inbox
• No silent downgrade — a message queued for a premium channel such as RCS is never quietly delivered as a cheaper one; if the intended carrier cannot send it, the send fails loudly rather than mis-billing the brand
• Fail-open where a human is watching, fail-closed where nobody is: the console entitlement check fails open so a backbone outage can never lock operators out of their own messaging, while the unattended machine API refuses outright on an indeterminate answer
• A flow-first bot with an AI fallback — each brand gets its own flow JSON and persona, so routine journeys are deterministic and repeatable, and Claude is used only where a scripted answer would not do

Modules at a glance

Run your entire teaching operation — classes, attendance, fees, payouts, GST — from one live system.

Nuvio Learn is the operations backbone for online tutoring and academy businesses that have outgrown spreadsheets. It replaces the multi-sheet Excel operating model — roster, attendance, USD fee ledger, INR teacher payouts, GST register — with one system where attendance drives billing feeds, payout estimates and compliance exports — and every imported ledger stays reconciled against real class data. Three built-in portals (parent, student, teacher) and deep hooks into the Nuvio suite (CRM, Books, Chat, HRMS) mean the whole institute — from demo to invoice to payout — runs on one connected record.

19 modules · 123 features in the full breakdown

Why teams pick it

• Attendance-to-money policy engine: every mark is evaluated against the tenant's 24-hour-notice policy and instantly resolves who is charged, who is paid, and who earns a makeup
• Finance that follows attendance: USD fee ledger, INR fortnightly payouts with TDS and the GST register in one app — billing feeds and payout estimates computed from real attendance, ledgers reconciled against them instead of hand-copied cells
• GST-return-ready export: the register export reproduces the accountant's return-import template column-for-column, including export-under-LUT, forex fluctuation, and amendment fields
• Self-pricing group classes: teacher pay for groups follows the batch's live roster size against CRM rate cards, repriced automatically every six hours
• Three built-in portals (parent, student, teacher) on separate auth guards, covering schedules, results, homework, fees, feedback, disputes, and availability

Modules at a glance

GST invoicing, teacher payouts and one payments ledger — built for education businesses.

Nuvio Books is the money engine of the Nuvio suite: a double-sided finance app that bills parents in their own currency, pays teachers fortnightly with TDS deducted, and reconciles collections against the bank statement — all under GST-compliant, multi-brand letterheads. Import a spreadsheet or let Nuvio Learn push billing straight in; Books turns it into branded invoices, tracked emails, FIFO-allocated receipts, and filing-ready GST and TDS exports. With per-tenant API keys, signed webhooks, hosted pay links via Razorpay and Stripe, and a full audit trail, it is invoicing software that behaves like an integration platform.

15 modules · 109 features in the full breakdown

Why teams pick it

• Double-sided books for education: parent/customer GST invoicing and fortnightly teacher payouts with TDS live in one app, with collections reconciled against your bank statement
• A real payments ledger, not a status field — atomic receipts with FIFO allocation across outstanding invoices, parent credit for overpayments, and idempotent recording
• India-first compliance depth: CGST/SGST/IGST + HSN/SAC on every invoice, LUT numbers on export invoices, TDS challan uploads matched by PAN, NEFT bulk-payout files and a printable letter to bank
• Bill globally, account locally — per-invoice currency (USD fees) with daily auto-fetched FX rates and always-INR analytics columns
• Multi-brand letterheads: each brand's logo, GSTIN, LUT, PAN, address and bank details render automatically on its invoices, slips and letters

Modules at a glance