Help Center

Get up and running — and get answers fast

Everything you need to start with Nuvio, set up your channels, and find your way around. Can’t find it here? We reply to real emails.

By app

Help for each app

Each app page explains what it does, what it costs, and the questions people actually ask.

Common questions

Answers to the usual first questions

How does the free trial work?

You get 15 days with full Growth-level features across the apps you pick. No card is needed to start, and we help you move your existing data.

How is Nuvio priced?

You pay one unit per app (per user, per student, per document, and so on), and carrier costs for messaging are passed through at cost. The Pricing and “What you get” pages show every number.

Can I use just one app?

Yes. Start with any single app and add others when you need them — they share one account, so nothing has to be re-entered later.

Is my data safe, and is it mine?

Yes. Data is encrypted in transit, isolated per tenant, and backed up daily off-site. You own it, can export it, and can have it deleted. See the Security page.

How do I get support?

Email us any time; critical issues get a response within 4 business hours, normal ones within a business day.

Still stuck?

Email us and a human will help — no ticket maze.

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